This book provides an overview of communication-centered theory and research regarding organizational knowledge and learning. It brings the work of scholars in communication, management, information technology, and other disciplines together in a coherent volume that represents existing research and theory on communication-related knowledge work. Chapters address what constitutes knowledge, how knowledge functions within and across organizations, and how organizational members develop and manage knowledge for organizational purposes. The book also provides a forum for these scholars to pose directions for future research and theorizing. It will serve as a reference tool for scholars and practitioners to identify and understand communicative features of organizational knowledge processes.

This book provides an overview of communication-centered theory and research regarding organizational knowledge and learning. It brings the work of scholars in communication, management, information technology, and other disciplines together in a coherent volume that represents existing research and theory on communication-related knowledge work. Chapters address what constitutes knowledge, how knowledge functions within and across organizations, and how organizational members develop and manage knowledge for organizational purposes. The book also provides a forum for these scholars to pose directions for future research and theorizing. It will serve as a reference tool for scholars and practitioners to identify and understand communicative features of organizational knowledge processes.

The Communication Capstone: The Communication Inquiry and Theory Experience (CITE) is the first textbook explicitly designed for graduating seniors in a Communication Capstone course, whether taught in small or large sections, or taught as a conceptual review or as a project- or skills-based course. The text features chapters authored by active, well-published, and award-winning scholars and teachers in their respective areas of study. CITE is built on an integrated approach that moves across four conceptually-ordered units: -Knowing Who We Are and Where We've Been: The history of the discipline and orienting principles of the communication process -Knowing How We Know What We (Claim to) Know: Theoretical and methodological paradigms -Knowing Where We Are and What Our Communication Is Doing: Core functions and contexts of communication, including as exemplars chapters on: interpersonal, gender, argument and persuasion, conflict, organizational and leadership, health communication, intercultural communication, political communication, and mass and mediated communication -Knowing Why Knowing About Communication Matters: Careers and opportunities available to those who study communication Mastery of the knowledge base in CITE, facilitated by the assessment-oriented student learning objectives that introduce each chapter, represents solid evidence that students have learned a core and specifiable set of knowledge in the field.